Joel Widzer

Joel Widzer, PsyD

Faculty - Adjunct
Generic Portrait Outline
Adjunct Instructor - Psychology

I have consulted with consumer-facing companies recommending enhanced methods for retaining consumers and increasing their share of spending. I helped one major airline improve its loyalty program by adding a fourth published loyalty tier and an invitation-only member program, increasing spending through each level. I assisted a large U.S. base hotelier design a sleep program including room features to help travelers combat travel fatigue. I have spoken at several travel industry conferences. I published my first book in 1999.

  • PsyD Industrial/Organizational Psychology, Alliant University Marshall Goldsmith School of Management, Alliant University
  • BS Business Administration, Pepperdine University
  • Introduction to Psychology PSYCH 100-01
  • Advanced Topics in Psychology PSYCH 390-02
  • Workplace stress and fatigue related to long haul travel
  • The Penny Pincher's Passport to Luxury Travel: The Art of Cultivating Preferred Customer Status, (Travelers’ Tales, San Francisco, CA; 1999, 2004, 2008).
  • Airline Payment Summit, Toronto Canada
  • Bain & Company, Panel Expert, Airline Loyalty Research Customer Loyalty Seminar for Airline Executives, Nice, France
  • Customer Retention of Business Travelers in the Airline Industry, United States International University Executive Travel: Utilizing Corporate Jets to Reduce Fatigue, Global Business
  • Los Angeles Travel Show
  • San Francisco Business Coalition Round Table, San Francisco Texas Business Travel Conference, Austin Texas
  • Theoretical Perspective on Travel Fatigue, Academy of International Business UCLA Festival of Books, Los Angeles