Safety Protocols for the 2023-24 Season
Added Safety Measures in place:
- Ventilation – Soka Performing Arts Center exceeds ANSI/ASHRAE Standards 62.1 and 62.2, which are the recognized standards for ventilation system design and acceptable indoor air quality (IAQ). The Performing Arts concert hall’s constant air low velocity distribution air handlers have a minimum of 12 air changes per hour which were designed to achieve LEED Gold certification, and effectively exchanges the air in the concert hall 12 times per hour.
- Disinfection – Restrooms and high touch surfaces (e.g.: door handles, stairway handrails, elevator buttons) are cleaned and disinfected regularly by our custodial staff.
- Hand Hygiene – In addition to Soka PAC’s ample restroom and hand washing facilities, hand sanitizer stations are available at every entry point into the concert hall.
Frequently Asked Questions
How far in advance of the performance start time should I arrive?
To ensure timely entry, please arrive early for your performance. Our lobby opens one hour prior to performances.
Do I need to be fully vaccinated to attend a performance at Soka PAC?
Do I need to wear a mask?
Will there be socially distanced seating and/or capacity limits?
We are currently selling tickets up to our full capacity for all performances. This means that there will not be physical distancing within the venue, and you will have people sitting directly next to, in front of, and behind you.
What is your refund and exchange policy?
REFUNDS: All tickets sales are non-refundable. To protect your purchase, we have partnered with FanShield to offer you Ticket Protection for unforeseen circumstances. You automatically have the option to add FanShield to your online purchase for a small fee. Find out more here: https://www.fanshield.com/faq
EXCHANGES: Most tickets may be exchanged within the same season for a $5 per ticket fee. Ticket exchanges must be completed at least 48 hours in advance of the event by calling 949-480-4278 during box office business hours. Patrons exchanging to a higher priced ticket will be charged the difference. Patrons exchanging to a lower priced ticket will be issued an account credit for the balance. Exchanges may not be available for all events, seating locations or discounts..