Information Technology Services

“Your Success is Our Endeavor”

  • Image of IT Staff

    How We Help You

    The Information Technology Services (ITS) department at SUA aims to assist the entire campus community with all technological needs.

    CONTACT US
    helpdesk@soka.edu | (949) 480-4357
    Monday-Friday, 8:00 a.m.-5:00 p.m.

Cloud Services provided by SUA

Online subscription services are available for current students and employees.

All students and employees are provided with an education-use Office 365 license, which includes access to the following:

  • Email (graduating students receive email for life)
  • Office applications (Word, Excel, PowerPoint, and Publisher)
  • Teams

Box is highly secure cloud content management and file storage service.

  • Students and employees receive 50GB of storage
  • Students retain their Box storage space after graduating

Brightspace is a cloud-based learning management system used for delivering educational courses, training programs, and learning and development programs.

Qualtrics is an online survey platform.

LinkedIn Learning is an online training resource, offering more than 13,000 expert-led, online video tutorials on a wide variety of subjects and software products for beginners, intermediate, and advanced users.

SUA Wireless Networks

Eduroam

Eduroam is a roaming global wireless access service, primarily used by institutes of higher education, national labs, museums, and related public and private institutions to access the United States and around the globe. 

Eduroam wireless access is available throughout the SUA campus. Eduroam wireless access service is also available at more than 1,500 locations in the US and more than 100 countries. 

SUA-Guest

If you are a guest on campus, you can use SUA’s guest wifi network (SUA-Guest). 

Once you connect to SUA-Guest, open a web browser in either Internet Explorer, Safari, or Firefox (Google Chrome and Microsoft Edge may not work properly).

Navigate to any web page, and you will be prompted to register on the guest network.

Computer Labs

The student computing lab provides a space for students to collaborate on projects and coursework. The lab is equipped with workstations to assist students in their writing assignments and other course work. Each workstation includes video and audio editing software that enables students to create different types of content for their class projects.
 

The language lab provides 15 language learning stations equipped with state-of-the-art language learning software and hardware.

The music lab is equipped with four iMac workstations connected to a music keyboard to enable music learning and composition. The lab also has a local printer installed used by both the music lab and the music studio to print out music scores. Specialty software is included in each workstation to assist in the instruction of music.

The music studio is equipped with three music studio workstations. Each station has an Apple workstation connected to a music keyboard and an analog mixer. Specialty music software is included in the workstation setup and allows for instruction in composing and creating music scores.

The library classroom is equipped with 22 workstations used for library instruction. Our campus library provides research databases to all students to assist in their academic endeavors. The library classroom is used to teach students how to use these databases and all the other online resources available in our campus library. An audio visual cart with a 70 inch LED TV and computer can be used for instruction. A small printer is also available to print out training materials.

The testing lab is used for secured proctored online exams. The room is equipped with 21 virtual terminals installed with Respondus LockDown Browser. The Respondus LockDown Browser prevents copying, pasting, and accessing any other websites while in use.

For Students

Laptops

All first-year students are provided with a current model Apple laptop computer, with the Microsoft Office 365 software suite. The student is granted ownership of this laptop upon graduation.

Student Employment

The ITS Department hires current students attending SUA. Job postings are available to students through the internal portal.

Working for IT has been one of the most valuable experiences for me. When I first started working during my first year at Soka, I had almost no experience in the field but the IT staff graciously welcomed me. I learned so many skills, from customer service to technical inner workings of operating systems, for which I will forever be grateful.

Edison Wong
Class of 2020

Frequently Asked Questions

Desktop and Server Virtualization 

  • Reducing the numbers of physical machines reduces power consumption 
  • New desktop devices (thin clients) used in a virtual desktop environment uses up to 70% less power than physical desktops 
  • Thin clients have a longer life span than traditional desktops 
  • Thin clients are highly recyclable

Repurpose all technology 

  • PCs
  • Switches
  • Televisions
  • Laptops

SUA employees and students take mandatory online cybersecurity training.

USE STRONG PASSWORDS and change passwords regularly. A strong password consists of at least:

  • 8 total characters,
  • One uppercase letter,
  • One lowercase letter,
  • One number, and
  • One special character.

The IT Help Desk provides a variety of equipment that is available for loan for the campus community.  Equipment can be loaned for 10 business days with the option of extending the loan period for an additional 10 business days.

All first year students receive a new current model Apple laptop computer with Microsoft Office 365 software.