The billing for Soka-based loans is handled by Heartland Campus Solutions ECSI (Heartland ECSI). Heartland ECSI  is a billing service for the university, not a collection agency. You will begin receiving your bills from Heartland ECSI  prior to your first payment.

  • Image of student working on laptop in residence hall.

    Heartland ECSI Service

    Access Accounts Online

    Verify payments, update contact information, check your account balance, obtain loan payoff amounts, and/or sign up for electronic billing.

How to Make Payments by Check

  • Write your student ID on your check or money order. 
  • Make checks payable to Soka University of America and mail to Heartland ECSI (do not send cash). 
  • Please do not send your payments directly to Soka University of America.

Mailing address:
Soka University of America 
C/O Heartland ECSI 
100 Global View Drive 
Warrendale, PA 15086 

Phone: (888) 549-3274   
Office Hours:  Monday - Friday, 7:30 a.m. - 8:00 p.m. EST 

Important Note:

Payments that are sent directly to SUA will need to be forwarded to Heartland ECSI  for processing. The Heartland ECSI processing date will determine any applicable penalties or late charges related to late payments.

More Information

The Office of Student Accounts will place a hold on any delinquent student loan accounts. A hold will prevent the student from registering and receiving all services from SUA including release of transcript, grades, and alumni service. Account balance and hold information is available through the loan servicer for Soka Loans and through the lender for federal loans.

Delinquent loans will include accounts past due and/or accounts placed with a collection agency. Delinquent loans will be reported to credit bureaus, and borrowers will be responsible for any collection costs including but not limited to agency fees, attorney’s fees, court costs, and other fees relating to collection of the loan.

A borrower who is enrolled at least half-time in an eligible institution may defer their student loan repayment. During this in-school deferment, interest will not accrue. To qualify for the deferment, the student must be enrolled as a regular student in an eligible institution of higher education or a comparable institution outside of the United States approved by the Department of Education for deferment purposes.

To be considered for this deferment, SUA Loan Deferment Form must be completed and submitted to Heartland ESCI with enrollment verification. 
A borrower who does not qualify for in-school deferment may file for forbearance or economic hardship deferment. SUA Loan Forbearance & Economic Hardship Request Form must be completed with appropriate and complete documentation. This form should be submitted to the Office of Student Accounts at SUA for review and approval. All incomplete application or missing documents will be returned. Please note that deferment will only take effect from the date of approval.

For Soka parent loans, please contact the Office of Student Accounts.